Privacy Policy

Effective date: August 23, 2026

This Privacy Policy explains how Hundoo collects, uses, stores, shares, and protects personal data when you use the Hundoo app, website, and related services (collectively, the “Service”).

By using Hundoo, you acknowledge that your personal data may be processed as described in this Privacy Policy.

1. Who is responsible for your personal data

Hundoo is operated by Andreas Glasø Skifjeld, through the sole proprietorship Andreas Glasø Skifjeld ENK (Org. No. 824 883 092), with business address at Skogfaret 6A, 0382 Oslo, Norway.

Andreas Glasø Skifjeld / Andreas Glasø Skifjeld ENK is the data controller responsible for the processing of personal data described in this Privacy Policy.

If you have questions about this Privacy Policy or about how your personal data is handled, you can contact us at support@hundoo.app.

2. What personal data we collect

We may collect the following categories of personal data:

Account and profile information

  • email address
  • display name
  • account credentials, including a password stored in a secure hashed form
  • profile photo, bio, location, and other optional profile information you choose to add
  • email verification and password reset tokens, stored in hashed form and valid only for a short time

User content and activity

  • challenges you create or join
  • challenge titles, descriptions, settings, and visibility choices
  • check-ins
  • notes, comments, reactions, and other content you post
  • photos and other content you choose to upload
  • friendship, blocking, reporting, and other relationship, moderation, or safety-related actions you take within the Service
  • report details you submit, including free-text descriptions and selected report reasons
  • account enforcement records, such as suspensions or terminations and the reason for them

Device permissions and uploaded media

  • if you choose to upload photos or other media, we may access photos from your device’s camera roll or photo library, subject to the permissions you grant on your device

Technical and usage-related information

We may also process limited technical or operational information that arises when you use the Service, such as infrastructure, delivery, security, and diagnostic data, where necessary to operate, secure, and maintain Hundoo. This includes server logs containing your IP address, the requests your app makes, and error information, which we keep for a short time for security and troubleshooting.

On the Hundoo website, we use privacy-friendly, cookie-less analytics (Simple Analytics) to count page views. This does not use cookies or track you across sites, and we do not combine it with your account.

We send transactional emails, such as a welcome email, email verification, and password reset. We do not send marketing emails.

We do not currently intend to collect payment information, as Hundoo is free to use at this stage.

3. How we collect personal data

We collect personal data:

  • directly from you when you create an account, fill in profile information, create or join challenges, post check-ins, upload photos, block or unblock users, submit reports, or otherwise use the Service;
  • from your device when you grant permission to access photos or media for upload;
  • from service providers and technical infrastructure that help us operate the Service, such as hosting, image delivery, and app platform providers; and
  • from technical systems involved in securing, delivering, and maintaining the Service.

4. Why we use personal data

We use personal data to:

  • create and manage your account;
  • provide the Hundoo app and its features;
  • let you create, participate in, and share challenges and activity;
  • display your profile and content according to your settings;
  • provide safety, privacy, and filtering features such as blocking;
  • prevent unwanted interactions between blocked users;
  • receive, store, review, and process user reports;
  • investigate possible violations of our Terms, Community Guidelines, or applicable law;
  • maintain moderation records and audit trails;
  • maintain and support the Service;
  • protect the safety, security, and integrity of the Service;
  • respond to support requests and user inquiries;
  • enforce our Terms and other policies; and
  • comply with legal obligations where applicable.

5. Legal basis for processing

Where the GDPR or similar laws apply, we process personal data on one or more of the following legal bases:

Performance of a contract

We process personal data where necessary to provide the Service you request, such as creating your account, authenticating you, storing your profile information, enabling you to create and participate in challenges, and applying your chosen privacy, reporting, and blocking settings.

Legitimate interests

We process personal data where necessary for our legitimate interests, including operating, securing, maintaining, moderating, improving, and supporting Hundoo, provided that those interests are not overridden by your rights and interests.

This may include preventing abuse, reducing unwanted contact between users, preserving the integrity of shared spaces, maintaining safety-related relationship state such as blocks, investigating reports, and retaining moderation records for audit, repeat-offender review, and policy enforcement.

Consent

We rely on your consent where required, for example when you choose to grant access to photos or media on your device, or where other optional features require permission.

Legal obligations

We may process personal data where necessary to comply with legal obligations.

6. Sharing of personal data

We do not sell your personal data.

We may share personal data with service providers and infrastructure partners where necessary to operate Hundoo, including:

  • Hetzner (Germany), which we use to host our self-managed server infrastructure and database;
  • Cloudflare, which we use for storing and delivering uploaded photos and for securing access to our internal administration tools;
  • Sweego, which we use to send transactional emails such as email verification and password reset;
  • Simple Analytics, which provides cookie-less, aggregated page view statistics for our website; and
  • other service providers we may use from time to time to help operate, secure, maintain, or support the Service.

These providers may process personal data on our behalf only to the extent necessary for the relevant service and subject to appropriate contractual and security safeguards where required.

We may also disclose personal data:

  • if required by law, regulation, legal process, or request from public authorities;
  • to protect our rights, property, users, or the security and integrity of Hundoo;
  • to investigate or respond to suspected fraud, abuse, safety incidents, or unlawful behavior; or
  • in connection with a business transfer, reorganization, restructuring, or sale of Hundoo.

We generally do not share the identity of a reporting user with the user who was reported, except where required by law or where disclosure is otherwise necessary and lawful.

7. International transfers

Your personal data may be processed in the country where our infrastructure or service providers are located.

Where personal data is transferred outside the country or region where you are located, including outside the EEA where applicable, we will take appropriate steps to ensure that the data is protected in accordance with applicable law, including by relying on appropriate safeguards where required.

8. Data retention

We keep personal data only for as long as necessary for the purposes described in this Privacy Policy, including to provide the Service, maintain account functionality, resolve disputes, enforce our terms, prevent fraud or abuse, comply with legal obligations, and protect the security and integrity of Hundoo.

If you delete your account in the app, your profile is anonymized immediately: your email address, display name, profile photo, bio, and other profile details are removed, your password and sessions are deleted, your uploaded photos are deleted, and your friendships, challenge memberships, and notifications are removed. Challenges you created that still have other members, and check-ins you did together with others, may remain visible to those participants under a generic "Deleted user" label.

If you request deletion of your personal data by email, we will generally delete or anonymize your personal data within a reasonable time and without undue delay, except where we need to retain certain information for legal, security, fraud-prevention, dispute-resolution, moderation, audit, backup, or other legitimate operational reasons.

Some information may remain for a limited time in backups, logs, or de-identified records before being deleted or fully overwritten.

We may retain anonymized or aggregated information after deletion where that information no longer identifies you and is used for analytics, service improvement, research, or operational insight.

If you block another user, certain relationship records and interaction data between the two of you may be removed or altered as part of the blocking feature, such as friendship status, certain reactions, or certain notifications. Other content, including content in shared spaces, may remain stored and visible to other relevant users even if it is hidden from you because of the block.

If you submit a report, the report record, selected reason, free-text details, related identifiers, review status, reviewer notes, timestamps, and related moderation records may be retained even if the reported content, the reported account, or your own account is later deleted. We may retain such records for moderation, safety, audit, repeat-offender tracking, legal, and operational purposes.

9. Children and age requirements

Hundoo is not intended for children under the minimum age required to use the Service under our Terms of Use.

If you are under the age required to use Hundoo in your country, you must not use the Service.

If we become aware that we have collected personal data from a child who is not permitted to use the Service under applicable law, we may delete the account and associated data.

10. App stores and platform providers

If you download or use Hundoo through Apple App Store, Google Play, or similar platforms, those platform providers may independently collect or process certain information in accordance with their own privacy policies.

We do not control that processing, and we encourage you to review the privacy terms of the platform through which you download or use the app.

11. Your rights

Depending on where you are located and the laws that apply, you may have rights in relation to your personal data, including the right to:

  • request access to the personal data we hold about you;
  • request correction of inaccurate or incomplete personal data;
  • request deletion of your personal data;
  • request restriction of processing in certain situations;
  • object to certain processing in certain situations;
  • request portability of personal data you have provided to us, where applicable;
  • withdraw consent at any time where we rely on consent as the legal basis for processing; and
  • lodge a complaint with a relevant data protection authority.

Some of these rights only apply in specific circumstances and may be subject to legal limitations or exceptions.

If you want to exercise any of your rights, please contact us at support@hundoo.app. We may need to verify your identity before responding to your request.

If you are in Norway or the EEA and believe that your personal data has been handled in breach of applicable law, you may also lodge a complaint with Datatilsynet or another relevant supervisory authority.

12. Security

We take reasonable technical and organizational measures designed to protect personal data against unauthorized access, loss, misuse, alteration, or disclosure.

For example, account passwords are stored in a secure hashed form rather than in plain text.

However, no method of transmission, storage, or electronic processing is completely secure, and we cannot guarantee absolute security.

You are also responsible for keeping your login credentials confidential and for protecting access to your devices and account.

Blocking is a personal safety and filtering feature, but it is not a guaranteed security boundary and may not prevent a determined person from viewing public content through another account or outside the blocked relationship.

13. Changes to this Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes to Hundoo, legal requirements, or our data practices.

If we make material changes, we will make reasonable efforts to notify users, such as by posting an updated version in the app, on the website, or through another appropriate service notice.

The updated Privacy Policy will take effect from the date stated in the revised version unless otherwise required by applicable law.

14. Contact

If you have questions about this Privacy Policy or want to exercise your privacy rights, you can contact us at:

Andreas Glasø Skifjeld ENK
Org. No. 824 883 092
Skogfaret 6A, 0382 Oslo, Norway
support@hundoo.app